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Privacy Policy

Privacy Policy

Effective Date: Jan 1, 2026
Last Updated: March 3, 2026

Docera (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our programs, or otherwise interact with us.

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Educational background

  • Application materials or submitted assignments

B. Payment Information

Payments are processed through third-party payment processors. We do not directly store full credit card information on our servers.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Process enrollments and payments

  • Provide access to course materials

  • Communicate about program updates and opportunities

  • Respond to inquiries

  • Improve our website and educational offerings

  • Send relevant program announcements or marketing communications (you may opt out at any time)

3. How We Share Information

We do not sell or rent personal information to third parties.

We may share information with:

  • Trusted service providers (payment processors, email platforms, website hosting services)

  • Legal authorities if required by law

  • Educational collaborators when relevant to program participation (with appropriate discretion)

4. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no online platform can guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide educational services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

6. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information (subject to legal or contractual limitations)

To make a request, contact us at info@docera.net

7. Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve user experience and analyze site traffic. You may adjust your browser settings to decline cookies.

8. Children’s Privacy

Docera serves high school and college students. If you are under 18, enrollment may require parental or guardian consent. We do not knowingly collect personal information from children under 13.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact: info@docera.net

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